Shipping & delivery

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China , Korea and USA .

SHIPPING TO OVER 185 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

CUSTOMS

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States, Canada	9-21 Business days
All Europe	14-25 Business days
Australia, New Zealand	14-25 Business days
Mexico, Middle East, South America	19-29 Business days
Asia	14-25 Business days
Africa	20-40 Business days

*This doesn’t include our 1-5 day processing time.

Please note that:

In the busy season, more than 40 days, such as Lunar New Year , Black Friday, Cyber Monday, Christmas, etc.

In unforeseen circumstances, such as epidemics etc, the date will be different. Please pay attention to our notification email and message.

Terms and Conditions of Shipping Guarantee

Your order should meet the following conditions for a shipping guarantee refund:

Your shipping option is the one displayed on the product page.

Your products are eligible for delivery.

The shipping address is correct and eligible.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped.

If you have any other questions about shipping, please feel free to contact us at support@kpopshop.com.